Paying fees & charges for lost or damaged items

No more late fees at our libraries

Porirua City Council voted to remove overdue fines from 1 July. Existing fines will also be waived at this point. Porirua libraries are scrapping overdue fines, in a move to remove barriers and make libraries more welcoming and accessible for all.

What happens if a library item is lost or not returned?

• First, get in touch with us!
• We want you to be able to use the library and can offer two renewals if the title doesn’t have a waiting list.
• If you have an item more than 3 weeks overdue, your library privileges will be suspended.
• This means you won’t be able to borrow, reserve, or use our eResources (like Libby) until items are returned.
• Items will be considered Lost if they are 6 weeks overdue and you will be charged the replacement cost.
• The lost charge will be removed if the item is returned.

Will all my library debts be waived?

• Only overdue fines will be waived.

This does not apply to lost or damaged item charges.

Can I still renew my library items?

• Yes.
• Phone us on 04 237 1533 or renew online.
• Visit our website porirualibrary.org.nz and look for the Login button.
• Login with your library card number and pin/password.

Will the timeframe for reminders change?

• Yes.
• More frequent overdue reminders will be sent to the contact details listed on your library card.

Pay your library fines & charges online
For lost or damaged library items

Porirua City Council

Westpac 

03 0547 0240008 000

Code: Library fine

Reference: Your library card number*
* This is really important otherwise we won't know it's you!

Help

Contact our Administrations Officer if you have any questions

telephone (04) 237 1533 or

👉email porirualibrary@poriruacity.govt.nz.