Policies

Standard loan period is 3 weeks, with 2 renewals.

Standard loan period is 3 weeks, with 2 renewals.

The number of items you can borrow

Most of the library collections have no restrictions on the number of items you can borrow.

Some collections do have restricted borrowing:

  • Māori and Pacific adult collection – a limit of 5 items from adult Māori lending collection (Māori junior collection allows unlimited loans)
  • Music CDs – 6 CDs 
  • Book Club in a Bag –1 bag

Loan periods

  • Books, music CDs, audio books, posters and puzzles are issued for three weeks.
  • eBooks and eAudiobooks are issued for three weeks.
  • Magazines are issued for two weeks.
  • Bestseller books are issued for two weeks for $4.
  • Most DVDs are issued for one week for $2.
  • Multi-disc DVD sets (over 360 minutes running time) are issued for two weeks for $3.
  • Interloans are usually issued for four to six weeks; the exact date is determined by the library it comes from.

Renewing items

  • Books can be renewed twice, unless they've been requested by another borrower.
  • Magazines cannot be renewed.
  • Some items borrowed from other SMART libraries may not be able to be renewed.
  • When renewing a DVD or bestseller, a further charge will apply.
  • Most interloans can be renewed for a further three to four weeks - just ask the Interloans Librarian.

Borrower charges

Item type Issuing charges
DVDs $2.00 each for 1 week
DVDs 360 minutes or more $3.00 each for 2 weeks
Audio Books Free for 3 weeks
Bestseller books $4.00 each for 2 weeks
Interloans (New Zealand) $10.00 each for 4-6 weeks
Interloans (Australia) $15.00 each for 4-6 weeks
Books, posters and puzzles Free for 3 weeks
Music CDs Free for 3 weeks
Magazines Free for 2 weeks
Book Club in a Bag Free for 6 weeks
Book Club in a Bag lost, damaged or not all the books and resources returned Maximum charge of $200
Book Club in a Bag, lost or damaged carrier bags $25
Day card charge (for issuing without a library card/barcode present) $1
Lost books or lost library items that have been paid for Refunds can no longer be offered for lost items that have been paid for.

Policy documents